Objectives

This course introduces you to tips and techniques for running successful workshops for process improvement and change programmes.

Topics

• The 8 Ps of running a workshop
• The 4 Cs for attendees
• Horses for Courses – Different formats for different purposes
• Decision-making Strategies
• Tools & Techniques
• Top Tips for success

Audience

• Process Professionals
• Business Analysts
• Systems Analysts
• Change Managers
• Performance Consultants
• Facilitators
• Project/Programme Managers
• Line Managers

Prerequisites

Some analysis background is required.

Duration

One day.

Public/Private:  This public course can also be run privately.