Objectives

Rapidly model one of your key processes to identify gaps, blockages and duplication, and assess the effectiveness of that process against your strategic objectives and the efficiency of the process in delivering value.

Topics

• Engagement of all required users and stakeholders to ensure thorough understanding of current process issues
• Examination of root causes of current sub-optimal performance
• Structured review of potential improvements and changes to process
• Agreement on actions and ownership of improvements

Audience

• Process Professionals
• Business Analysts
• Systems Analysts
• Change Managers
• Performance Consultants
• Facilitators
• Project/Programme Managers
• Software Development Managers

Prerequisites

An identified key process that requires urgent improvement.

Duration

Three days.

Public/Private:  This course is only available to be run privately.