Objectives

This one day workshop helps you define, agree and articulate an effective Business Process Improvement/Management strategy for your organisation.

Topics

• Importance of BPM and why BPM cannot be ignored
• Difference between BPM & BPMS
• BPM and Performance Methodologies (6 Sigma, Lean, TQM, etc)
• Behavioural and Cultural barriers & implications
• Strategies, Best practices and implementation know how for all phases of process life cycle (based on real project experience)
• Process Improvement examples
• Developing a Roadmap to deliver your Strategy

Audience

• IT Executives
• Process Professionals
• Business Analysts
• Change Managers
• Performance Managers
• Line Managers

Prerequisites

An understanding of the challenges for your own organisation.

Duration: 

One day.

Public/Private:  This public course can also be run privately.