Objectives
A comprehensive, highly interactive process management course, this 4 day workshop provides you with tools for success and helps you sharpen your process management skills with hands-on exposure to the latest techniques, frameworks and case studies.
Topics
- How to understand and apply good practice approaches
- Develop a clear Process Framework
- Applying best of breed methods to build your process projects
- Using risk assessment tools to identify and mitigate future risks
- Creating a Shared Vision & Getting Buy-In
- Building a motivated, creative, results-oriented process change team
- Get the customer/senior management buy-in on the program objectives
- Assess program status with respect to scope, schedule, and cost
- Process, negotiate, and integrate other process approaches e.g. Six Sigma
- Forecast future resource and budget needs and project completion time
- Create and maintain an integrated Process framework
Audience
- Business or Process Analysts, Process Designers, Process Engineers
- Graduates, managers and others entering the Business Process
- Management Professionals
- Process and Operations Managers maturing their knowledge and understanding of process-driven organisations
- Change Management Consultants and Internal Change Practitioners
- Strategic Planning Officers
- BPM Suppliers wishing to add value to their technology and services
- Hands-on Process Owners / Stewards / Sponsors / Stakeholders
- Line Managers responsible for Process or Change Management
- Experienced Change Professionals
Prerequisites
Business or Process Analysis experience.
Duration
Four days.
Public/Private: This public course can also be run privately.
